Gym Meals Direct - eCommerce

Our Client

Gym Meals Direct or GMD Canberra delivers high quality, freshly cooked nutritious meals to people in the Canberra and Queanbeyan regions. Packed with protein for active people, customers can choose from GMD’s delicious menu or create custom meal plans tailored to individual diet and lifestyle requirements. Pre-portioned and delivered to your door, these meals are not only healthy but offer a convenient solution for busy people.

Their Challenge

To be able to buy meals from their previous website, Gym Meals Direct customers had to go through several different pages and various steps before making their purchase. This lengthy process and poor user experience were undoing part of the company’s philosophy of simple and convenient meal solutions. Plus, they were losing potential customers. The website also lacked a discernable brand identity, with irregular layouts and outdated fonts. GMD needed an improved navigation and purchasing flow plus cohesive branding and structure throughout the site.

Our Approach

Client Relations

We worked closely with Gym Meals Direct to understand their market, businesses requirements, and design preferences. We worked with them to understand their audience of fitness-focused individuals, and created a streamlined, hassle-free solution that would best suit the brand and reduce the drop off of potential sales. We consulted them at every stage to ensure we met every design and development requirement.

Understanding of target audience and business objectives
Ongoing open communication via meetings, email, and phone calls
Regular project management updates
Project planning advice and technical support

Our Solution

User Experience Design (UX)

We created a new website for Gym Meals Direct Canberra with a highly efficient user experience design. This included simplifying steps of the customer journey, with intuitive and simple navigation. Using the new website, customers can check ingredients, customise meals and add to cart, all from one page! The user experience was designed to drive customers to place an order with a reduced number of clicks from homepage to purchase.

Streamlined purchasing journey
Conversion-driven user experience
Easy-to-follow and user-friendly navigation
Simple and intuitive layout design
Custom meal plan generator
Straightforward navigation

User Interface Design (UI)

We designed their new website to align with GMD’s branding and their fitness-focused target audience. Custom designed for Gym Meals Direct, their new website clearly communicates their brand identity. It effectively appeals to their fast-paced, life-style oriented market with a modern feel.

Intuitive, user-friendly interface
Attractive design that pulls in the target audience
Balance of content, images and products with branding
Clearly communicated brand identity
Simple yet modern layout design

Product Management

With so many flavours and size variants available, we categorised and created structures for all the different meals available at Gym Meals Direct. Customers can now easily find the types of meals they need, whether it be breakfast, snacks, or a low-calorie meal. Simple for purchasers, and simple to manage from the backend.

Product consulting
Product management
Product categorisation
Product structuring
Product migration
Product optimisation

Custom Shopify Integration

We developed a custom Shopify theme for Gym Meals Direct with a simple, but engaging theme design. We ensured that the layout reflects their branding and captures the target audience’s attention, plus with a quality presence in mobile to drive conversions.

Shopify platform development
Engaging theme layout
Content migration

Integrations

Our full eCommerce website solution for GMD included a range of integrations to simplify the ordering experience for customers and staff. We consulted with our client to integrate various features such as customer login portals, delivery management and payment solutions. We even integrated a quiz that helps customers create a custom meal based on their requirements.

Customer login portal
Payment gateway integrations: PayPal, Afterpay, American Express
Quiz for custom meal plan generator
Integration of blog posts
Delivery management: automated shipping, packing and tracking processes
Supply and inventory management
Meal bundle feature

Testing

Once the final website design and development was approved, we conducted thorough testing across GMD’s site. We made sure everything was up to scratch so that our client could make a strong impact on the market when they went live.

Comprehensive website testing
Mobile optimisation testing across different devices

Ongoing Support & Maintenance

Once a website goes live, we always offer support to our clients to make sure everything runs smoothly after the launch.

2 months support
Website maintenance
Website bug fixing
Cloud hosting
24/7 security monitoring

Food to Fuel Every Lifestyle